Abu DHABI PRIVACY POLICY

LAST UPDATED: 01-02-2025

Privacy Policy

At Abu Dhabi Recovery & Towing Services, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and related communications.

1. Information We Collect

We collect personal information such as your name, contact details, vehicle information, and location when you interact with us, request services, or use our website. This information is collected through forms, emails, phone calls, or other communication channels. We may also collect non-personal data such as browsing behavior and technical data like IP addresses for website analytics.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide and deliver our towing and recovery services.
To communicate with you regarding your service request or inquiry.
To improve and personalize your experience on our website and with our services.
To process payments for the services you request.
To comply with legal obligations and protect our rights and property.

3. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All personal data collected through our website is stored securely in our database, and we implement appropriate security protocols to safeguard your information.

4. Sharing Your Information

We don’t share any data with any third party for advertising, selling, or renting purposes. However, we may share your information with trusted service providers who assist us in performing services related to your request, such as payment processors or towing contractors. These third parties are obligated to keep your information confidential and are only allowed to use it for the purposes we specify.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to make changes to your data or request a copy of the information we hold, please contact us using the details below. We will respond to your request in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and improve our services. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings if you wish to disable them.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised version will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please feel free to contact us using the details below: